FAQs

My Account

How to create an account?

You can create an account when you order for the first time or by going to the “Login/Register” section of the website.

How do I change my personal information?

If you wish to modify your personal information, please go to section “My Account” then “Account Details”. If you have any problems, do not hesitate to contact us at info@Gallinée.com

How to reset my password?

If you lost your password, please click “Lost your password?” when you try logging in and enter your email. If instructions email has not come, please contact us at info@Gallinée.com

Do I have to create an account when I place an order?

Creating an account is not mandatory to make an order. If you wish to receive our newsletter, however, you will need to create an account.

How can I change the currency?

Please click the currency sign on the top left corner of our website to choose your currency between EUR Euros, GDP British pounds, or USD American dollars.

How can I sign up for the Gallinée newsletter?

If you want to stay connected and never miss the latest news about microbiome or Gallinée’s new launch, events and promotions, you can subscribe to our newsletter. Please enter your email address at the bottom of any page on our website in the appropriate box.