FAQs

My Order

Other order queries.

How to modify my order?

Please contact us as soon as possible at info@Gallinée.com

How can I track my order?

Your order confirmation email will usually include a tracking link. If you haven’t received it, please email us at info@Gallinée.com.

Problems with delivery.

I am missing an item from my order, what do I do?

Are you missing a product? We are sorry to hear that! Please contact us as soon as possible: info@Gallinée.com and we will aim to help you.

I was delivered a wrong item, what do I do?

An error in your order? Oops mistakes can happen, but we are very sorry. Please contact us as soon as possible by sending a photo of your package and the order number to info@Gallinée.com and we will aim to help you.

I have a problem with my order, what do I do?

Have one or more of your products been damaged? Contact us as soon as possible by sending a photo of your package and the order number to info@Gallinée.com and we will aim to help you.